MATERIALS/GUARANTEE

At INSNEON, we take pride in creating high-quality, long-lasting, and eco-friendly LED neon signs. All of our signs are made with durable LED neon strips designed to last for more than 50,000 hours, or 10+ years. We offer multiple acrylic backboard options, and each sign comes with a plug that fits your country's electrical system.

Please note that due to the hand-made nature of our signs, all sizes have a 1-1.5'' error range and may have an unusual shape. Additionally, if your sign is 40 inches/100 cm or larger, it will be divided to avoid damage during transit, but can be easily connected upon arrival.

We recommend referring to our general size/style guide to help with your order. However, if you have custom or other requirements, please send an email to support@insneon.com, and our team will be happy to help you.

We offer a 3-year quality guarantee for all of our signs. If you believe you have received a sign with a quality issue, please contact us with evidence of the issue, and we will work to resolve the problem.

We understand that sometimes our customers may require a sign urgently. If you need your sign sooner than our standard production and shipping times, please let us know, and we will do our best to accommodate your request.

❤ PRODUCTION TIME:

●Design period 1-3 working days

●Manufacture period 5-10 working days

●Shipping period 3-10 working days